Lisiting of Vishwaraj Sugar Industries Ltd. At BSE On Successful Completion of its IPO-Tourism Australia invites Indians to ‘Experience the game and beyond’ at the ICC T20 World Cups in 2020-Mercedes-Benz commences its product offensive; Introduces for the first time in India the iconic 'G-Class' in its new guise- The 'G 350 d'-Xiaomi India to plant over 1.8 lakh trees in partnership with Sadhguru’s initiative Cauvery Calling-MEDSCAPEINDIA 8TH AWARDS NIGHT MUMBAI-NORTH BOMBAY SARBOJANIN DURGA PUJA SAMITIS MAHA ASHTAMI PUJA-DADASAHEB PHALKE AND PADMA VIBHUSHAN AWARDEE BOLLYWOOD STAR ICON ASHA BHOSLE AWARDED HONORARY DOCTORATE AS UNIVERSITY OF SALFORD STRENGTHENS INVESTMENT IN INDIA-Japan’s Nippon Life Insurance, announces the integration of Nippon India Mutual Fund (erstwhile Reliance Mutual Fund)-BALKRISHNA INDUSTRIES LIMITED (BKT) SCORES GLOBAL AGREEMENT WITH SPANISH FOOTBALL LEAGUE LALIGA-India’s premier Islamic travel show for Hajj, Umrah, Ziyarat and Halal travel operators and travel agents across India "Islamic Travel Mart" returns for its second edition at WTC, Mumbai-Child’s organs save life of 60 year old man at Aster CMI Hospital-Bunts Sangha’s S M Shetty International School and Junior College students visit Aarey Tribal Community-SPEAK AND GROW TO PRESENT IN FRONT OF 300 INTERNATIONAL SCHOOLS AT THE INTERNATIONAL SCHOOL AWARDS DUBAI-Ayushmann Khurrana is ‘Breaking Bald’ in Bala’s Don’t Be Shy and is loving it-Global Leader UFI Filters Group Opens its 18th Industrial Site Worldwide: SOFIMA FILTERS INDIA PVT. LTD.-Diwali For All” a Jaiswal Youth Federation (JYF) an initiative, aims to light up the festive season for the underprivileged ones-Actress Shanthipriya embraces the Indian festivity in her traditional best-Launch of luxurious brand - Resha Interior and Decor by Brand Ambassador Gurmeet Kaur Sidhu-Cinema proves effective weapon against world hunger-DISCOVERY SPORT AND RANGE ROVER EVOQUE GEAR UP TO AMAZE MUMBAI

Day 2 of ReTechCon, 2019 highlighted the changing flavour of India’s Consumption Story driven by innovations in retail technology

ReTechCon 2019 Day 2 Speakers - pic 1
Day 1 - ReTechCon 2019 Speakers: (From L-R) 1: Kumar Rajagopalan, CEO, Retailers Association of India (RAI) 2: Vineet Gautam, Country Head, Bestseller Retail India Pvt. Ltd. 3: Ashwin Khasgiwala, Director, Reliance Brands Ltd. & Chief Operations Controller, Reliance Retail Ltd. 4: Gaurav Mahajan, President, Apparel Raymond Ltd. 5: Raj Raguneethan, Regional Business Leader, Retail & Consumer Goods-Microsoft Corporation, Asia 6: Rakesh Biyani, Joint Managing Director, Future Retail Ltd. - Photo By Sachin Murdeshwar GPN

Day 1 – ReTechCon 2019 Speakers: (From L-R) 1: Kumar Rajagopalan, CEO, Retailers Association of India (RAI) 2: Vineet Gautam, Country Head, Bestseller Retail India Pvt. Ltd. 3: Ashwin Khasgiwala, Director, Reliance Brands Ltd. & Chief Operations Controller, Reliance Retail Ltd. 4: Gaurav Mahajan, President, Apparel Raymond Ltd. 5: Raj Raguneethan, Regional Business Leader, Retail & Consumer Goods-Microsoft Corporation, Asia 6: Rakesh Biyani, Joint Managing Director, Future Retail Ltd. – Photo By Sachin Murdeshwar GPN

Day 2 - ReTechCon 2019 Speakers: (From L-R) 1:  Kaveri Misra, Industry Strategist, Adobe Systems 2: Abhimanyu Lal, Chief Product Officer & Business Head, Pepperfry 3: Arvind R P, Director – Marketing & Communications, McDonalds India (West and South) 4: Monica Singh, Head Marking & PR, Bestseller Retail India Pvt. Ltd. (Vero Moda, Jack & Jones, ONLY) 5: Rajiv Nair, CEO, Kaya Ltd. 6: Vivek Kapoor, Co- Founder, Dineout and 7: Vishwajeet Sukhija, Subsidiary Lead, Business Apps, Microsoft - Photo By Sachin Murdeshwar GPN

Day 2 – ReTechCon 2019 Speakers: (From L-R) 1: Kaveri Misra, Industry Strategist, Adobe Systems 2: Abhimanyu Lal, Chief Product Officer & Business Head, Pepperfry 3: Arvind R P, Director – Marketing & Communications, McDonalds India (West and South) 4: Monica Singh, Head Marking & PR, Bestseller Retail India Pvt. Ltd. (Vero Moda, Jack & Jones, ONLY) 5: Rajiv Nair, CEO, Kaya Ltd. 6: Vivek Kapoor, Co- Founder, Dineout and 7: Vishwajeet Sukhija, Subsidiary Lead, Business Apps, Microsoft – Photo By Sachin Murdeshwar GPN

MUMBAI, 19 SEPTEMBER, 2019 (GPN): The Retailers Association of India (RAI) organised the 14th edition of the ‘ReTechCon 2019’ – India’s largest congregation of CIOs/CTOs, business heads, technology service providers and experts in retail, on September 18 and 19, 2019 at The Renaissance Hotel, Mumbai.

Themed Technology Driven Leadership – The Algorithm of Success, the conclave is designed to help retailers understand the rapid changes in technology and adapt to them, for the benefit of their businesses as well as consumers.

Businesses have had to rethink their relationship with consumers at every stage of the buying cycle—from discovery, transaction right up to post-purchase engagement. Whether they realise it or not, most organisations in today’s connected economy are already going through some kind of a tech-driven transformation,” said Kumar Rajagopalan, Chief Executive Officer, Retailers Association of India (RAI), speaking about the theme.

“What’s required for companies to thrive in this connected age is a leadership that understands change and embraces it. Technology and Leadership are undoubtedly the two pillars of business transformation, making them the focus of ReTechCon 2019,” he added.

The dynamic array of speakers on the first day of ReTechCon 2019 included,Keshav R. Murugesh, Chairman, NASSCOM; Rakesh Biyani, Joint Managing Director, Future Retail Limited; Stephen P. Laughlin, VP & General Manager—Global Consumer Industry, IBM Corporation; Vineet Gautam, Country Head, Bestseller Retail India Pvt. Ltd. (Vero Moda, Jack & Jones, Only); Ranjit Satyanath, Head—Technology Ops, Infiniti Retail Limited, Croma – A TATA Enterprise; Vikram Idnani,  Head – IT, Reliance Retail Ltd.;Vishal Kapil, CTO, Marks and Spencer Reliance India Ltd., and Vinod Kapote – Head – IT, Trent Ltd., among others.

Various critical aspects of retail technology were touched upon during discussions on topics like:

  • Customer Experience: The Competitive Advantage
  • Tech-Driven Innovation: Powering Business, Enabling Growth
  • Digital Retail Transformation: Successful Customer Experience Strategy through Technology
  • Omni-channel Retail: Cross-Channel Strategies that Work for Customer Delight

The first day of the conclave culminated into the ReTech Start-up Awards 2019, which recognise start-ups that are set to change the fabric of business with their unconventional ideas.

Technology is one of the best enablers. What it does is allows one to do many more things, faster. It is the only way to scale a business; you cannot do it with human capital alone. The more you adopt, the faster you can grow. As leaders you have to accept that technology is the way forward because the biggest resistance comes internally. Internal acceptance is key for technology to play a critical role. Even we wouldn’t have been able to scale our business unless it was enabled using some world-class technologies,” said Rakesh Biyani, Joint Managing Director, Future Retail Ltd. about technology-driven leadership during his session based on the theme.

The second day of the conclave was a deep dive into case studies shared by

  • Akshay Jatia, McDonalds India (Hardcastle Restaurants Pvt. Ltd.) on From Food to FoodTech – McDonald’s journey to being a technology leader
  • Amit Verma, Bigbasket.com on TechXcellence: How Bigbasket Uses Technology to Achieve Zero Error Operations
  • K Radhakrishnan, StarQuik (TATA Group) on Changing Phase of Digital Commerce in India

Furthermore, thought-provoking discussions on topics such as Unlocking Supply Chain Potential for Speed, Transparency & Reliability; Future Focus: Rethinking Retail with RPA, AI and ML; and New Age Marketing – Beyond Discounts: Personalised, Engaging, Digital, kept the audience captivated.

Speakers on the second day of the conclave also included Rajiv Nair – CEO, Kaya Ltd., Sandeep Mistry – Head – IT; Aditya Birla Fashion and Retail Ltd. – Pantaloons; Siju Narayan, GM-APAC , Loyalty Juggernaut Inc.; Abhimanyu Lal, Chief Product Officer & Business Head, Pepperfry; Vivek Kapoor, Co- Founder, Dineout; Suhail Sattar, Director, Basics (HASBRO Clothing Pvt. Ltd.); Kiran Komatla, Sr. VP – IT, Burger King India Pvt. Ltd., and Pooraan Jaiswal, Group CTO, TBZ (Tribhovandas Bhimji Zaveri Ltd.).

On a parallel track, RAI also hosted the ReTechCon SME Conclave 2019 themed ‘Managing Business Growth with People, Process & Technology,’ whichprovided exposure to technology solutions and services specifically meant for SME Retailers.  ENDS

About Retail Technology Conclave

Retail Technology Conclave, popularly known as ReTechCon, is the only knowledge-sharing platform focused on the technology aspect of the retail business. The platform, launched 11 years ago, has grown to become the country’s largest congregation of CIOs/CTOs, technology service providers and experts in the retail technology domain. It is designed to help retailers understand the rapid changes in technology and adapt to them, for the benefit of their businesses as well as consumers. www.retechcon.com

About RAI

Retailers Association of India (RAI) is the unified voice of retailers in India. A not for profit organisation, RAI works with all stakeholders for creating the right environment for the growth of modern retail industry in India. We encourage, develop, facilitate and support retailers to modernise and adopt best practices that will delight customers. www.rai.net.in

About the Author

Sachin Murdeshwar
Sachin Murdeshwar is a Sr.Journalist and Columnist in several Mainline Newspapers and Portals.He is an ardent traveller and likes to explore destinations to the core.

Be the first to comment on "Day 2 of ReTechCon, 2019 highlighted the changing flavour of India’s Consumption Story driven by innovations in retail technology"

Leave a comment

Your email address will not be published.


*