Seniority and DocsApp launch 24*7 helpline number for the elderly in the wake of COVID-19

IMG_20200327_155552~Offers complimentary 24*7 online doctor consultation to handle queries related to the coronavirus~

MUMBAI, MARCH 26th, 2020 (GPN): As the world faces a major health crisis due to the pandemic situation caused by the novel Coronavirus, also known as COVID-19, the number of reported cases is precipitously growing across India. While people of all age groups are equally susceptible to this virus, the health stakes are high for the elderly due to chronic illnesses and lower immunity. They are more likely to suffer from underlying conditions that hinder the body’s ability to cope with and recover from serious illnesses.

Seniority, India’s largest shopping destination for seniors, and DocsApp, a leading digital healthcare platform in the country, have joined hands in an attempt to bust myths, reduce panic and help educate the elderly on Coronavirus. The collaboration will help Seniority provide exclusive medical assistance from DocsApp to older adults and their family members.

A 24*7 helpline support (080 4719 3443) has been launched to enable people to have access to skilled medical professionals during such critical times. Individuals on the platform may avail free online consultations across all departments from doctors at the convenience of their homes, without possibly exposing themselves to the virus on the platform. Seniority along with DocsApp has also created a repository of informative articles, blogs, weekly newsletters and webinars that will impart accurate information and safety measures related to Coronavirus.

Ayush Agrawal & Tapan Mishra, Co-founders of Seniority commented on the collaboration, “There is a significant rise in the number of COVID-19 affected people in the country as well as worldwide. Being a senior care brand, we are especially empathetic to the elderly in such challenging times and consider it our duty to spread awareness about the current situation. Our collaboration with DocsApp will help us reach out to a large number of people who are prone to virus infections. With our 24*7 helpline support, we are happy to extend our services and offer free consultation by medical specialists to ensure that people take adequate care. The safety and welfare of everyone around is of prime importance to us and we sincerely hope that we are able to fight back together in such unforeseen circumstances.” ENDS

About Seniority:

Seniority, an RPG Group Company, is India’s largest shopping destination for senior citizens. With a thoughtfully curated product portfolio of over 10,000 products ranging from medical and wellness to leisure and lifestyle, the company provides a seamless experience through its website and retail stores in Pune, Coimbatore, Bhiwadi and Chennai, focusing on making everyday lives easier for seniors.

The company was founded in 2016 by Ayush Agrawal and Tapan Mishra. Ayush is an IIM alumnus, and responsible for marketing and strategy, while Tapan, an alumnus of LSE and XIMB, oversees operations and supply chain at Seniority.

About DocsApp

DocsApp is a 24×7 digital healthcare platform that connects patients to specialist doctors through chat, call and video. The mobile and web-based platform offers doctor consultations on the go. Established by ex IITians, Satish Kannan and Enbasekar Dinadayalane, DocsApp leverages technology to provide quality healthcare to millions of Indians without any geographical constraints. It is headquartered in Bangalore.  Since its inception in 2015, the app has acquired a user base of 10 million+ Indians and provides 2,00,000+ consultations per month across the country. DocsApp connects patients to specialist doctors across 20 departments such as Dermatology, Weight management, Sexology and more. The App facilitates 5000+ experienced MD doctors who provide consultation to patients via chat, video or voice call. DocsApp even allows patients to order medicines and book lab tests. The Company has raised $10.1 million till now from Bessemer Venture Partners, Rebright Partners, TechMatrix Corporation, DeNA networks and Facebook’s angel investors, InnoVen Capital, Anand Rajaraman and Venky Harinarayan. DocsApp received the ‘App of the Year 2017’ in the medical category by Amazon in association with Facebook. It also received the “Industry Achievement Award 2019” by Hurun Report. DocsApp received 4 coveted awards- Best healthcare startup company of the year – DocsApp, Best use of social media & Digital marketing in Healthcare- DocsApp, Best Marketing Campaign – #BaatTohKaro (DocsApp), Best Healthcare Entrepreneur of the year- Satish Kannan at National Healthcare Leadership Congress Awards presented by Zee Business in the year 2019.  The online digital platform also bagged 3 coveted awards- Best Healthcare Entrepreneur of the Year, Best Marketing Campaign, Best healthcare start-up of the year at Healthcare Leadership Awards presented by ABP News in the year 2019. DocsApp has been a part of the Make in India Summit and the Telemedicine Society of India.

About the Author

Sachin Murdeshwar
Sachin Murdeshwar is a Sr.Journalist and Columnist in several Mainline Newspapers and Portals.He is an ardent traveller and likes to explore destinations to the core.

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