MUMBAI, 11 FEBRUARY, 2020 (GPN): Antyodaya Saral, Government of Haryana’s flagship public service delivery project, implemented by Digital Haryana Cell and Chief Minister’s Good Governance Associates (CMGGA) which is a collaborative programme of Haryana government and Ashoka University, Sonepat, bagged the Gold Award in the 23rd National Awards for e-Governance 2019-20 today in Mumbai. The project was awarded in the category of “Excellence in providing Citizen-centric Delivery”. The awards are presented by The Department of Administrative Reforms and Public Grievances (DAR&PG), Government of India, to recognize and promote excellence in implementation of e-Governance initiatives every year during the National Conference on e-Governance.

The award was presented to Department of IT, Electronics and Communication, Haryana and was received by Dr. Rakesh Gupta, Program Director of Chief Minister’s Good Governance Associates (CMGGA) Programme. The project is meant to provide all Government-to-citizen schemes and services to the citizens on one single platform online and across all points of interface, namely digital platforms, Antyodaya Kendras, SARAL Kendra, Antyodaya SARAL Kendra, and Atal Seva Kendra(CSC).

Citizens can avail of the schemes and services online or through any of these Kendras. Now over 500 services and schemes across 38 departments are available online.

115 Antyodaya Saral Kendras and 8000+ registered common service centers have been set up for walk-ins, with a token sequencing of applicants and a single window system for applications. A 45-seater call centre operated helpline addresses (1800-2000-023) scheme and service related queries and provide support. It is receiving more than a lakh calls every month.

The Antyodaya Saral team has received over 70 lakh applications from 60 lakh citizens through the online portal till date. Over 30,000 officials operate the system to deliver quick and efficient services.

The project has been a collaborative effort by the state’s IT & 38 other departments, districts, NIC GOI, NIC Haryana and other entities with constant monitoring by the CMO. The Digital Haryana Cell& Chief Minister’s Good Governance Associateshave been the catalysts driving this transformative project. CMGGAs work closely with NIC and DHC team. The Chief Minister’s Good Governance Associates Programme (CMGGA) is a strategic collaboration between the Government of Haryana and Ashoka University initiated in 2016. ENDS

About Chief Minister’s Good Governance Associates Programme:

Running in its fourth year, the CMGGA programme provides a platform to 25 young individuals to work closely with the Chief Minister’s Office in Haryana for bringing transparency, accountability and efficient service-delivery in the state. The 25 associates are recruited by Ashoka University through a competitive process, who are then posted in 22 districts of the state, and are required to work in tandem with their respective Deputy Commissioners and district administration for a period of one-year.

About Antyodaya Saral:

Antyodaya Saral Project was started with Vision Setting from Hon’ble Chief Minister to move the whole state towards a SARAL Shashan which implies Simple All-Inclusive Real Time Action Oriented Long-Lasting Governance. The Chief Minister’s Good Governance Associates Programme has taken the project forward to implement across Haryana.